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Frequently Asked Questions

What payment methods are accepted?

Inclusive Counseling accepts the following insurances (not every therapist takes every insurance, the insurances accepted by each therapist is listed on their page):

  • Anthem/BCBS

  • Aetna

  • Humana

  • Humana Medicaid

  • United Healthcare (UHC)

  • United Behavioral Health (UBH)

  • Optum

  • United Medical Resources (UMR)

  • Oscar

  • Custom Design Benefits

  • UHC Community Plan

  • Caresource (Medicaid and Marketplace)

  • Buckeye Medicaid

  • Wellcare

  • Medical Mutual

  • Ohio Rise/Aetna Better Health

  • We also offer private pay rates, varies by therapist.

Private pay rates are:

 

Intake Session - generally 50 minutes (CPT Code 90791) $185 for independently licensed therapist (LISW, LPCC, IMFT) and $135 for dependently licensed therapist (LPC, LSW, MFT).

Individual Psychotherapy, 53 - 60-minute session (CPT Code 90837) $165 for independently licensed therapist (LISW, LPCC, IMFT) and $125 for dependently licensed therapist (LPC, LSW, MFT).

 

Individual Psychotherapy, 38 - 52-minute session (CPT Code 90834) $135 for independently licensed therapist (LISW, LPCC, IMFT) and $110 for dependently licensed therapist (LPC, LSW, MFT).

Individual Psychotherapy, 16-37-minute session (CPT Code 90832) $100 for independently licensed therapist (LISW, LPCC, IMFT) and $80 for dependently licensed therapist (LPC, LSW, MFT).

Due to insurance billing code and their definitions, family therapy and couples counseling/marital therapy may or may not be covered by insurance. The self-pay rates are: $165 for independently licensed therapist (LISW, LPCC, IMFT) and $125 for dependently licensed therapist (LPC, LSW, MFT). Insurance requires us to identify one person as the patient, diagnose them with a mental health disorder, and then only document what is being done to treat that person via couples work. If the couples work is not related to the person's diagnosis, then it is not likely insurance billable. If the couple does not want to make one person the identified problem, they can opt out of using their insurance. 

Group Therapy (CPT Code 90853) $60

Crisis Call 25-35 min, unscheduled $80

 

Services/administrative fees: 

 

Bounced check or insufficient funds  $25

 

Documentation Fee (i.e.: letter writing, medical record review) $160/hour, billed in 15-minute increments ($40 per 15 minutes required)

 

No-show or late cancellation fee, under 24-hour notice $100

 

Retainer for court services due 14 days IN ADVANCE of court hearing $750

 

Preparation for court (including review and submission of records, cancellation of clients, drive time to and from court from my office, etc.) $160/hour, billed in 15-minute increments ($40 per 15 minutes required)

 

In-court appearance, (including wait time/standby, deposition/testimony) $250.00 per hour

 

Communications (phone, text/SMS, email, written letters, etc.) $160/hour, billed in 15-minute increments ($40 per 15 minutes required)

Records request fee: $1.00 per page for the first 10 pages; $0.75 per page for pages 11-50; and $0.25 per page for pages 51 and higher.

How will I know if the therapist is right for me/my child?

The first appointment is an interview for you and your therapist to decide if your therapist is a good fit to meet your needs.  I assure you that if we determine it is not a good fit, we will help you find a better fit.  You have a right to speak up and assert your needs and desires, let your therapist know if they aren't a great fit, and ask to be re-matched either inside or outside of our practice.  

Do you offer teletherapy (online) or in person therapy?

Both! You can discuss which you prefer with your therapist! The physical location are in Cincinnati, Ohio. Due to state licensing laws, therapists can only provide services to residents of Ohio (and some therapists are also able to offer telehealth to Kentucky residents), and you must be physically in the state at the time of your appointment if using teletherapy. 

How long is a therapy appointment?

Therapy appointments are generally between 45-57 minutes long. 

Does Inclusive Counseling honor the No Surprises Act?

Yes! You will receive a copy of the No Surprises Act when you schedule so that you are aware of all fees and you will receive a Good Faith Estimate of what therapy will cost for the first year! You can preview the No Surprises Act here! You may ask for an updated Good Faith Estimate at any time.

Does Inclusive Counseling have prescribers or emergency resources?

Yes and no - we have great partnerships to fill these needs which can be found here!

What should I do if my therapist is amazing and I want the world to know?

If you feel that your therapist has helped you or that Inclusive Counseling has been a great fit for you, feel free to leave us a review!

 

  • On your insurance company website

  • Google Reviews

  • Email the Practice owner, Alexandria Fields, at info@inclusivecounseling.net to have your review added to your therapist’s bio on our website!

What should I do if I feel my therapist has been unethical?

Although clients are encouraged to discuss any concerns directly with their therapist or the practice owner (Alexandria Fields at info@inclusivecounseling.net), you may also file a complaint against your therapist if you feel they have violated their professional ethics set forth by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board or the Kentucky Board of Social Work

Ohio Counselor and Social Worker Board

77 S High St Ste 16

Columbus, OH 43215

(614) 466-0912

 

Kentucky Board of Social Work

125 Holmes St 

Frankfort, KY 40601

(502) 564-2350

*all therapists at Inclusive Counseling are independent contractors and as such as able to set their own hours, have flexibility in their therapeutic strategy, and in general make their own decisions about their therapy practice

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